At Americold, we’re a global team united by a shared mission and powered by the unique contributions of every associate. Whether you’re in a warehouse, on the road, or in the office—your role is critical to each success. We believe that when everyone feels valued, we win together.
At Americold, our five core values guide how we work, make decisions, and support each other every day. Living these values is how we win together—as one team—and deliver the best experience to our customers, partners, suppliers, and each other. Let's hear from our associates about how our values shape our culture and drive our success.
"Customer service is showing our customers we are dedicated, accountable, and proactive in our partnership. Customer service can be external with a customer and internal with a colleague. Building these relationships will create a positive culture and reputation that will generate more business."
"People with integrity are true to themselves and others. They are people who follow a set of values, are honest, help others, lead by example, do what they say they'll do, and who take responsibility for their actions."
"When we give back and invest in our local community, we are able to see all the impact and changes we're making around us. It shows that the company wants to do good for our community and help each associate grow."
"Accountability means accepting responsibility. It does not matter what position you are, every little gesture counts. Your part of the job is as important as everyone else’s. It's important that we are consistent in doing the right thing and making sure we all work as a whole."
“Teamwork creates an environment of trust and friendship at our workplace. For each of us to have a meaningful career, we must work well together. That's why teamwork is important to our company and to each individual in the company.”
At Americold, we are committed to creating a workplace where every associate is included, feels a sense of belonging, and can achieve their full potential.
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Giving back is part of who we are. We’re always looking for ways to support the communities where we live and work. Through partnerships and volunteer efforts, we help fight hunger, protect the environment, and provide assistance to those in need.
Each September is Giving Back Month, a company-wide initiative that empowers every facility to plan meaningful activities—from food drives to volunteer events—that make a real difference. This is one of the many ways we live our values and strengthen the communities where we live and work.
The Americold Foundation helps associates support one another in times of unexpected hardship. Funded by individual donations—matched dollar for dollar by Americold—the Americold Foundation provides direct financial assistance when it’s needed most. We are proud to share that the Foundation supported 79 associates with over $150,000 in aid in 2024.
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We’re proud to celebrate over 10 years of partnership with Feed the Children! Americold provides donations, complimentary temperature-controlled transportation of food products, and volunteer opportunities for our associates.
Supporting mental health at Americold is crucial for creating a thriving, productive, and positive work environment for our associates. In our APAC region, all associates and their immediate family members are provided holistic wellbeing services which offer medical, safety and wellbeing support. Additionally, the region acknowledges ‘R U OK?’ Day every September and encourage associates to take some time out to check in on their teammates.
Keeping our associates safe is a top priority. Our Behavior-Based Safety (BBS) program helps create a proactive safety culture by reinforcing safe habits and coaching employees when risks are identified. We also follow strict Process Safety Management (PSM) standards to stay compliant with OSHA and EPA regulations, using real-time monitoring to manage our ammonia systems safely.
We are committed to reducing waste, saving energy, and using resources responsibly. Our facilities integrate energy-efficient designs, waste reduction programs, and water conservation efforts to minimize environmental impact and improve operations.
View Our 2024 Sustainability ReportIndustry-wide publications have recognized our dedication to safety and sustainability.
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