Manager, Internal Communications

What You’ll Do: 

Americold is seeking a strategic and execution-focused Manager, Internal Communications to lead associate-facing communications that support our global HR, Legal, IT, and Finance teams. This role is responsible for building and executing communication plans and campaigns that drive clarity, engagement, and alignment across the organization. The ideal candidate is a strong writer, trusted advisor, and creative thinker who can translate complex business initiatives into compelling, accessible messaging for diverse audiences.

• Design and execute communication strategies for corporate function initiatives, including policy updates, system rollouts, compliance communications, and associate programs
• Develop and manage campaigns that inform, engage, and inspire associates across all levels and geographies
• Serve as a communications consultant to senior leaders and functional stakeholders, advising on audience segmentation, channel strategy, timing, and tone
• Create content across multiple formats, including email communications, talking points, intranet posts, digital signage, posters, video scripts, presentations, and town hall materials
• Ensure messaging reaches all employee populations, including non-desk associates in warehouse environments and international teams
• Support change management efforts, helping associates understand and adopt new systems, processes, and organizational changes
• Manage internal culture-building initiatives, including corporate philanthropic programs and internal events
• Measure and report on communication effectiveness, using data and feedback to continuously improve reach and impact
   

What Experience and Education You Need:

• 5+ years of experience in internal communications, preferably supporting corporate functions or enterprise-wide initiatives
• Bachelor’s degree in Communications, Journalism, Organizational Development, Business, or related field
• Proven ability to simplify complex information and communicate effectively with diverse audiences
• Experience communicating with a non-desk workforce (e.g., warehouse or logistics associates)
• Strong writing, editing, and storytelling skills with attention to tone, clarity, and audience needs
• Experience in strategic/change management communications is preferred
• Flexibility and adaptability to work in a fast-paced, matrixed environment
   

What Could Set You Apart:

• Familiarity with tools like Microsoft 365, Viva Engage, and email tools
• Strong consulting and influence skills with functional leaders and subject matter experts
• Ability to manage multiple projects simultaneously and prioritize effectively
• Experience in logistics, supply chain, or food industry environments is a bonus
   

Physical Requirements:

The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work 
• Talking, hearing, and seeing are important elements of completing assigned tasks
• Requires some travel by automobile and airplane up to 10% of the time
• May require to visit facility environments in temperatures at or below freezing
• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
• Requires the use of various electronic tools 
• Occasionally works evenings or weekends in order to complete objectives or to attend meetings 
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.