Supervisor, Office
- Identificación del trabajo
- 61144
- Ubicación
- 651 Mill Rd, Fogelsville, PA 18051, United States
- Categoría de trabajo
- Administrative
- Ubicaciones
- Allentown
- Horario de trabajo
- Full Time
- Cambio de trabajo
- 1st
- Horas de inicio del turno
- 07:00 AM
- Horas de fin de turno
- 04:00 PM
- Días laborables
- Mon- Fri
- Lugar de trabajo
- On-site
- Se requiere viaje
- N
- Frecuencia de viaje
- Otros lugares de contratación
Únase a la cadena de frío que alimenta al mundo.
Durante más de 120 años, Americold ha conectado a productores, procesadores, distribuidores y minoristas para garantizar que los alimentos se mantengan seguros, frescos y accesibles. Con más de 240 instalaciones en cuatro continentes y más de 14,000 empleados, somos líderes mundiales en logística de temperatura controlada. Nuestra misión es ayudar a nuestros clientes a alimentar al mundo, y buscamos personas que compartan ese propósito. Valoramos la atención al cliente, la innovación y la inclusión, e invertimos en el crecimiento y el bienestar de nuestros empleados. Si está listo para generar un impacto significativo en una empresa que prioriza a las personas, Americold es el lugar ideal.
What You'll Do
You will supervise employees and coordinate daily departmental or facility activities, ensuring efficient operations and adherence to company policies. You will address escalated inquiries and complaints, process orders, and maintain records related to inventory, personnel, and supplies. Occasional travel by automobile and airplane may be required for business purposes.
Essential Functions
- Supervise office administrative or customer service staff to ensure quality standards, deadlines, and proper procedures are followed.
- Implement corporate and departmental policies, procedures, and service standards in collaboration with management.
- Prepare and issue work schedules, deadlines, and duty assignments to maintain adequate staffing and effective performance.
- Maintain and review records related to inventory, personnel, orders, supplies, and machine maintenance.
- Resolve customer complaints and provide guidance to employees in handling complex problems and disputes.
- Evaluate employee performance, prepare appraisals, and recommend personnel actions such as promotions or disciplinary measures.
- Assess training needs and arrange or provide appropriate instruction for staff.
What Experience and Education You Need
- High school diploma or GED required.
- Minimum 3 years of experience in office supervision or administrative management required.
- Ability to use Company Software, Microsoft Office Suite, calculators, desktop computers, and photocopiers required.
- Effective verbal and written communication required.
What Could Set You Apart
- Cold Storage or Food Industry experience Ability to supervise employees.
- Logistics or Warehouse Industry experience
Physical Requirements
- Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.
- Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.
- Requires ability to comprehend and communicate with others verbally and/or in writing.
- May require travel by automobile and airplane for business.
- May require visits to warehouse operations in temperatures at or below freezing.
May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.
Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability status as a protected veteran or any other protected category under applicable federal, state and local laws. EOE/AA M/F/D/V.
Lo que ofrecemos
En Americold, creemos en cuidar de nuestra gente. Ofrecemos beneficios diseñados para apoyar su salud, bienestar financiero y futuro. Nuestros asociados saben lo que les ofrece: oportunidades, propósito y una cultura basada en valores. Al unirse a Americold, forma parte de la misión de ayudar a nuestros clientes a alimentar al mundo.
U.S. Only: Americold offers a range of benefits, including medical/dental/vision insurance, STD/LTD coverage, 401(k) with Company match, FSA, life insurance, EAP, and paid time off, some of which may vary depending on the particular position and whether it is covered by a collective bargaining agreement (CBA).