Manager, Operations

About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

What you’ll do

Are you an experienced Operations Manager based in Wivenhoe TAS who thrives in a hands-on role? We’re seeking a proactive leader to oversee daily operations at our Wivenhoe site in Tasmania. This is a small warehouse, so while you’ll be leading the team, you’ll also be comfortable rolling up your sleeves and jumping in to support wherever needed.

If you enjoy variety, autonomy, and building a strong operational culture, this could be the opportunity for you.

Reporting to the General Manager, you will oversee all product movement, operational workflows, customer service standards, and team leadership across the Wivenhoe site. You’ll be accountable for achieving safety, service, and financial targets while developing an engaged, high-performing team.

This role is ideal for an Operations Manager who enjoys being both strategic and practical — someone who can confidently manage performance but also hop on a forklift, support the team on the floor, and help solve day-to-day challenges when required.

• Drive day-to-day warehouse operations to meet budgeted revenues, costs, and performance targets.
• Support sales and business development initiatives.
• Maintain and improve warehouse procedures, KPIs, and inventory control processes.
• Prepare and manage operational schedules and production priorities
• Ensure full compliance with food safety, occupational safety, and all state/federal regulations.
• Conduct regular inspections, safety training, and incident reporting.
• Champion best‑practice safety behaviours and maintain a clean, well-organised facility.
• Lead, coach and develop team members, including supervisor-level staff.
• Oversee rostering, training, performance management, and employee engagement.
• Build a positive, collaborative workplace culture.
• Maintain strong relationships with customers and internal stakeholders.
• Ensure product quality standards are met, including handling of perishables.
• Coordinate with sales, purchasing, and other departments to ensure seamless operations.

What Experience and Education Do You Need?

• 5+ years’ supervisory or operations management experience within Warehouse and Logistics.

• Diploma or Degree in Business, Logistics, or related field (preferred). 

• Experience with Warehouse Management Systems (WMS) and RF scanning. 

• Strong skills in spreadsheet modelling and labour management applications. 

• Current forklift licence (required).

What We Offer:

Our associates know the answer to the question What’s in it for me? We offer benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.