Manager, Internal Communications

About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

What You’ll Do: 

The Internal Communications Manager will be responsible for global internal communications to enhance employee engagement and organizational efficiency.  This individual will report to the Senior Director of Communications & PR and will work with various stakeholders and leaders including executives to develop compelling narratives, presentations, and internal stakeholder communications across multiple channels for Americold’s global functions (HR, IT, Finance, etc.)

• Design and execute overall communication strategies for a variety of business initiatives to inform associates and drive engagement. 
• Function as a consultant aligned with senior leaders and/or business partners to proactively develop internal communications, including suggestions for the appropriate audiences, channels, messages, and time frame to meet the strategic objectives of the business.
• Create materials for a wide range of internal communication channels (e.g., digital signage, posters, video scripts, email communications, town hall meetings, manager talking points, and other platforms) that consider all audiences/levels and address the unique needs of the business functions and geographies while upholding brand guidelines.
• Possess strong understanding of internal audiences and ensure communication strategies effectively reach all employee populations (e.g., leaders, hourly warehouse associates, international associates, etc.)
• Manage Americold’s corporate philanthropic initiatives and programs.
• Plan and lead internal company sponsored events.
• Write clearly and informatively, edit work for spelling and grammar, adapt writing style to meet need
• Monitor, measure, and report on the effectiveness of internal communication channels

What Experience and Education You Need:

• 5+ years of experience in the design and development and execution of internal communications programs, as well as design, development, and execution of organizational development initiatives. 
• Bachelor’s degree in communication, organizational readiness, business management, or related program
• Excellent communication skills (verbal and written), flexibility and adaptability to change a must
• Experience communicating with a non-desk workforce (warehouse or factory), required
• Experience in strategic/change management communications, preferred.

What Could Set You Apart:

• Strong English writing and editorial skills required, with fluency in Spanish considered an additional asset.
• Excellent influence and consulting skills including working with multiple constituents/stakeholders.
• Excellent problem solving, analysis and decision-making skills.
• Proficient with Microsoft Office suite (Outlook, PowerPoint, Word). 
• Strong organizational skills and ability to multi-task required.
• Strong ability to operate within a complex organization with multiple stakeholders.

Physical Requirements:

The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work 
• Talking, hearing, and seeing are important elements of completing assigned tasks
• Requires some travel by automobile and airplane up to 10% of the time
• May require to visit facility environments in temperatures at or below freezing
• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
• Requires the use of various electronic tools 
• Occasionally works evenings or weekends in order to complete objectives or to attend meetings 
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer

Our associates know the answer to the question What’s in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.