Senior SCS Deployment Lead

About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

What You’ll Do

As a Senior Supply Chain Systems Deployment Specialist, you’ll play a critical role in deploying and integrating our in-house supply chain systems and integration services to meet business needs and deliver high-value solutions. This position ensures effective, measured rollouts that enhance operational efficiency and support our growth strategy.

You’ll work closely with the Supply Chain Systems Group, IT associates, business stakeholders, and vendors to deliver seamless implementations aligned with our IT strategy.

Key Responsibilities:

Delivery

• Maintain a thorough knowledge of key business processes to provide program guidance and insights.
• Coordinate and execute projects, including planning, analysis, and scheduling.
• Draft project documentation such as SOPs, work instructions, test scripts, and UAT plans.
• Participate in testing and manage user acceptance testing.
• Communicate proactively with stakeholders to ensure engagement and readiness.
• Identify and mitigate project risks, collaborating with IT and business teams to resolve issues.
• Manage data initiatives and cutover planning processes.

Change & Training

• Develop project and training documentation in line with implementation methodology.
• Deliver formal training plans and user training sessions.
• Ensure business change readiness for all programs.

Compliance

• Ensure compliance with IT controls and regulatory requirements (e.g., Sarbanes-Oxley).

Support

• Define technical requirements for ongoing system maintenance and future functionality.
• Provide technical support for supply chain applications and assist with escalated incidents.

Team & Partnership

• Interact with business teams at all levels, delivering high-level customer service.
• Support a culture of excellence, communication, and customer focus.

What Experience and Education You Need

• Relevant university degree (preferred).
• Advanced degree such as MS or MBA (preferred).
• Strong knowledge of Americold supply chain systems, particularly Power/P2 and EDI.
• Tertiary qualifications in IT or related field preferred.
• 4–5 years’ experience in IT/Development.

What Could Set You Apart

• Experience in manufacturing, warehouse, or distribution industries.
• Strong business acumen and outcomes-focused mindset.
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks under tight deadlines.
• Strong customer service orientation and stakeholder management skills.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Company makes reasonable accommodations in accordance with applicable law.

What We Offer

Our associates know the answer to the question What’s in it for me? We offer benefits such as Fitness Passport, LinkedIn Learning, Novated Leasing, and Travel Discounts.

We continuously work with our associates to ensure that our offerings meet their needs for health and financial well-being. When you join Americold, you join a values-oriented company with a clear mission: We help our customers feed the world.